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How s7games Handles Your Personal Information

This privacy policy explains exactly what data s7games collects when you open an account, make deposits via bKash, Nagad or Rocket, and use our mobile lobby — and how we keep that information secure.

Account data protectionbKash, Nagad, Rocket wallet privacyMobile device data clarityYour right to access and deleteBangladesh-region eligibility
s7games How s7games Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

If you have questions about how your data is stored, want to request a copy of your account information, or need to ask about data deletion, our support team handles privacy queries directly. Reach us through the channels below and we will respond with the specific details relating to your account.

Live Chat Open the chat window from any page on s7games. Raise your privacy query directly and our team will pull up your account details to respond accurately.
Email Support Send your data request or privacy question to our support email address listed in your account settings. Include your registered mobile number for faster verification.
Account Help Centre Log into your s7games account and navigate to the Help section. From there you can submit a formal data access or deletion request tied to your account ID.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data protection at s7games is built around the specific ways Bangladesh players interact with the platform — mobile-first logins, wallet-based deposits and account sessions that move between devices. Every data practice below is applied consistently across your account, whether you are depositing via Nagad or browsing on a browser.

Encrypted Data Storage

Your account credentials and wallet transaction references are stored using encryption. This applies to bKash, Nagad and Rocket activity logged against your account profile.

Cookie and Session Data

We use cookies to maintain your login session across devices and to remember your lobby preferences. You can manage cookie settings through your browser at any time.

Data Retention Period

We retain your account data for as long as your account remains active and for a reasonable period after closure, as required by applicable regulations in eligible regions.

Requesting Changes or Deletion

You can request access to the data we hold on you, ask us to correct inaccuracies, or submit a deletion request via our support team using your registered account details.

Common Questions About Your Data on s7games

These are the questions we hear most often about data privacy, account information and your rights as someone who uses s7games in Bangladesh. Each answer is specific to how our platform actually operates.

We collect your name, contact details and, for verification, identity documents. When you transact via bKash, Nagad or Rocket, we also log transaction references linked to your account.

No. We never store your mobile banking PIN or password. Only the transaction reference and wallet number associated with a deposit or withdrawal are recorded in your account history.

Log into your account and use the Help section to submit a data access request, or contact our support team by email with your registered mobile number to verify your identity.

Yes. You can submit a deletion request through our support channels. Some data may be retained for a period required by applicable regulations, depending on your eligible region and local law.

We share data only with payment processors such as the services handling bKash, Nagad and Rocket transactions, and with fraud-prevention partners. All third parties are contractually bound to protect your information.

Cookies keep your login session active across devices and remember your lobby settings. You can review or block cookies through your browser settings at any time without affecting your account credentials.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.