Reference

Read These Terms Before You Open an Account

These terms set out what you agree to when you use s7games — covering your account, wallet activity through bKash, Nagad, or Rocket, and what we expect from both sides. Access and eligibility depend on your local law and the region you are in.

Account & wallet rulesbKash, Nagad, Rocket coveredEligibility by local lawFair use conditionsContact rights included
s7games Read These Terms Before You Open an Account
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear — or you need to flag a wallet discrepancy, an account restriction, or a transaction dispute involving bKash, Nagad, or Rocket — our support team handles these directly. Describe your issue clearly and include your registered mobile number so we can trace the account without delay.

Team online

Live Chat

Start a chat session from the account panel. Attach your registered bKash or Nagad number for faster identity checks on wallet-related term queries.

Email Support

Write to us with a clear subject line referencing your query type — account terms, wallet dispute, or eligibility question. We respond to each case individually.

Help Centre

The Help Centre holds our current terms document and a change log. Check there first if you want to see what was updated and when it took effect.

HOW WE OPERATE

How s7games Handles Your Account Under These Terms

These terms are not just legal text — they describe how we actually run account processes day to day. Account security, wallet verification, and data retention all follow the commitments laid out here. If something changes, we post the update before it takes effect.

Wallet Verification

Your registered bKash, Nagad, or Rocket number must match the one used for transactions. Mismatches trigger a hold until the account owner is confirmed through our verification step.

Account Security

We store only the account data needed to operate your wallet access and transaction history. You can request a summary of what we hold by contacting support directly.

Data Retention

Transaction records linked to bKash, Nagad, and Rocket deposits are kept for the period required by our operational obligations. You may request deletion of non-essential data after closing your account.

Term Change Notice

When these terms are updated, we notify you via the contact detail on your account before the change goes live. Continuing to use the platform after that date counts as acceptance.

Your Questions on These Terms, Answered

These are the questions we hear most often about account rules, wallet conditions, and what these terms mean for your day-to-day use of s7games. If yours is not listed here, reach out via live chat or email.

Access and eligibility are determined by your local law and eligible region. These terms apply to all accounts, but use of the platform depends on what is permitted where you are located.

No. Your deposit wallet — bKash, Nagad, or Rocket — must be registered in your own name. Using another person's wallet breaches the one-account-per-person rule and may trigger a review.

Contact support as soon as you realise. We review each case individually. Accidental breaches handled promptly are treated differently from repeated or deliberate ones under our account policy.

Open a support ticket within the window stated in the terms, include your transaction reference and the wallet number used. We trace it from our end and follow up with you directly.

We notify you using the contact detail attached to your account before any change takes effect. You can also check the Help Centre change log at any time to see what was revised.

Yes. Contact support with your request and registered mobile number. Transaction records are kept for our operational period, but non-essential data can be removed after your account is closed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.